How we score

Six dimensions. Three kinds of evidence. Calibrated by industry.

Every dimension is read from real platform data, structured business context and senior judgement, then set against Australian businesses in the same industry. Not a survey. Not a self-assessment. A measurement system, and the method behind every number on this site.

The model

Three layers. Six reads.

Every dimension is read from three kinds of evidence. Each layer sees something the others miss.

Layer 01
Machine-observed

What the platforms already know. Traffic patterns, search rankings, ad performance, site speed, tech stack. Data that exists whether you look at it or not. The model reads it directly.

Platform dataSite infrastructureSearch signalsPerformance metrics
Layer 02
Structured context

What only you know. Team size, budget, goals, decision-making structure, sales cycle. The business context that makes the numbers mean something. Without it, every read is missing half the story.

Business goalsTeam structureBudget signalsMarket position
Layer 03
Qualitative assessment

What requires judgement. Brand positioning, messaging clarity, competitive differentiation, content quality. A machine can flag the signals. A senior operator evaluates what they mean.

Brand strengthMessaging clarityContent qualityCompetitive position
The dimensions

Six questions. Not six metrics.

Each dimension answers a question an owner or a board actually asks. The signals underneath change as platforms change. The questions do not.

01 · Digital
Is your digital presence built to perform?

CMS, mobile experience, site architecture, page speed, structured data. The build quality of your digital presence and whether the thing you have built is ready to compete.

Strong looks like: Modern stack, fast mobile, clean architecture, structured markup.
Weak looks like: Outdated CMS, broken mobile, no structured data, slow pages.
02 · Acquisition
Can people find you?

Organic visibility, paid efficiency, content velocity, social presence, review momentum. The channels that bring people to the door and whether those channels are growing or shrinking.

Strong looks like: Diversified channels, growing organic, efficient paid, active content.
Weak looks like: Single-channel dependency, no organic presence, paid running blind.
03 · Conversion
Do they do what you need them to?

Conversion rates, user experience friction, social proof, calls to action and the gap between mobile and desktop. Whether visits become outcomes or just bounce.

Strong looks like: Clear paths, strong proof points, mobile converts like desktop.
Weak looks like: No clear next step, mobile haemorrhaging users, high traffic with low results.
04 · Retention
Do they come back?

Return visitors, email engagement, loyalty mechanics, community presence, post-purchase experience. Whether one visit becomes a relationship or a dead end.

Strong looks like: Active email programme, healthy return rate, post-purchase nurture.
Weak looks like: No email, no return visits, every customer costs full acquisition price.
05 · Brand
Do they know who you are?

Value proposition, visual identity, messaging consistency, branded search volume, competitive differentiation. Whether you occupy a position in someone's head or just a row in a spreadsheet.

Strong looks like: Clear positioning, consistent identity, growing branded search.
Weak looks like: Generic messaging, no differentiation, brand search is your company name and nothing else.
06 · Data
Are you measuring what matters?

Analytics quality, conversion tracking, consent compliance, attribution depth, testing maturity. Not whether the infrastructure exists but whether you use it to make better decisions.

Strong looks like: Clean analytics, proper attribution, active testing, consent compliant.
Weak looks like: Broken tracking, no consent management, reporting exists but nobody trusts it.
Calibration

Same model. Different lens.

A plumber and a SaaS company do not need the same marketing mix, so every industry carries its own dimension weights. What good looks like changes by market. The rigour does not.

Explore the benchmarks →
Confidence

Every read comes with a receipt.

Not every read carries the same weight. The more sources connected, the sharper it gets, and we show how much evidence sits behind each one so you know how much to trust it.

Very highMultiple verified sources. High precision.
HighStrong data foundation. Most dimensions well supported.
MediumPartial data. Some dimensions estimated.
LowLimited data. Directional only.
Fair questions

Asked often. Answered straight.

How often does the model change?

Continuously. Signal thresholds and industry calibrations update as more data comes through the system. The six dimensions and three evidence layers are structural. Everything underneath evolves.

Is this just for big businesses?

No. The model reads sole traders and ASX-listed companies on the same framework. Industry calibration means a local plumber is not judged against a national SaaS company. The bar adjusts. The rigour does not.

What makes this different from a dashboard?

A dashboard shows you what happened. The read tells you what it means and what to do about it. The model turns platform data into a diagnosis, the plan turns the diagnosis into prioritised actions and the measurement loop tells you whether those actions worked.

How do you handle industries you have not measured before?

The model calibrates from the closest benchmarked vertical and adjusts as data comes in. First reads are directional. They sharpen with every connected source and every engagement.

Can we see how it works before committing?

Yes. The benchmarks are open. You can explore how industries compare and what the dimensions look like before a single conversation happens.

Want this read on your business?

This read is how every engagement starts and how every room keeps itself honest. Start a conversation, or explore the open benchmarks first.

Get in touch →Explore the benchmarks →