I have sat in both chairs. Agency side, I built the campaigns and wrote the reports. Client side, I owned the budget and had to make sense of the reports other people sent me.
Same work, two angles. From both, the same thing kept showing up. Marketing was the only part of the business still running on gut feel. Finance had its numbers. Sales had its pipeline. Operations had its dashboards. Marketing had a deck full of impressions and a quiet hope that something in it was working.
This is what most marketing looks like.
Numbers everywhere, meaning nowhere. The whole job is turning the blur on the left into the one clear number on the right.
It was rarely the marketers' fault. They measured what the tools made easy, not what the business needed. And the agency was never going to fix it. Most are paid to keep the spend going, not to ask whether it should. What came out of all that is the belief behind the Vision, and the system I built to act on it, Hub. But first, see the problem yourself.
What does your marketing report actually answer?
These are the metrics on a typical monthly deck. Tick the ones you believe prove marketing is working. Then reveal.
Every metric on the left can rise while your revenue falls. Most reports never say so.
So I stopped trusting the easy numbers and started asking a harder set. The questions a business should answer in its sleep and usually cannot. Try them on yourself.
Can you answer the questions that matter?
Answer honestly. At the end you get a visibility score, benchmarked against real Australian businesses.
Most businesses land lower than they would guess. Not because the people are not good, but because no one ever built them a way to see clearly. That is the gap I crossed back and forth for a decade. So I built the thing I wished I had in both chairs.
I built the reports.
Performance teams across automotive, FMCG and major sporting brands. More than A$10M in paid media. The decks looked good to people who could not read them. We optimised to platform metrics and scoped advice to the retainer. Busy work, beautifully presented.
Founder and Director
New Rebellion
Marketing intelligence consultancy for mid to large Australian businesses. Built to close the gap between what agencies deliver and what businesses need to know.
Chief Marketing Officer
GOTAFE
Led a 50-person team across marketing, comms, media, events, partnerships and sales through a key transition.
Head of Marketing
OES, SEEK Growth Fund
A$40M budget. Five national brands. 30% growth on a A$200M revenue base. Reshaped media, data and creative for performance.
Head of Performance
Engage Digital Partners
Helped grow a UK agency's Australian office to 30 people across three cities, working with major sporting and membership brands.
Performance Director
Online Circle Digital
More than A$10M in paid media across automotive and FMCG. Business acquired in 2019.
Various roles
CHE Proximity, AdRoll, 100 Burgers Group
Strategic work for national brands. Helped launch a global ad-tech firm's Melbourne office. Built digital capability across a hospitality portfolio.
Sociology, not ad platforms
I studied sociology at Monash. How people behave matters more than which buttons to press in an ad account. More useful in marketing than most marketing degrees.
Boardroom fluency
I am finishing the Company Directors Course with the AICD. The point was always to connect marketing to commercial outcomes at board level, not just campaign level.
Based in Melbourne. Working with businesses across Australia.
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