A case study published on Search Engine Land documents how a Brazilian website lost 90% of its organic traffic to a combination of soft 404 errors and indexing failures. The damage did not happen overnight. It compounded over months while the team looked elsewhere.
The root cause was a domain migration where proper redirect implementation was not fully executed. Google ended up splitting its crawl budget between two domains rather than consolidating authority on the new one. Pages that should have returned proper 404 or 410 status codes were instead returning 200 status codes with thin or empty content. Google classified these as soft 404s and gradually deprioritised them.
What started as a few hundred soft 404s became thousands, then tens of thousands. By the time the team recognised the full scope, competitors had filled the gap and the site's topical authority had eroded.
Organic traffic lost before the technical issues were identified and addressed
The remediation plan took 12 weeks. Pages that genuinely did not exist were switched to proper 404 or 410 status codes. Pages with content were fixed to render properly. The redirect chain was cleaned up and consolidated. Within those 12 weeks, every domain in the portfolio showed measurable improvement, with some seeing traffic double or triple from the trough.
Why it matters
This is not an edge case. Soft 404s are one of the most common technical SEO issues across Australian business websites. They are also one of the hardest to spot because the pages appear to load normally in a browser. You need to check server response codes, not just visual rendering.
For businesses that have recently migrated domains, rebuilt their site on a new CMS or restructured their URL architecture, this case study is a warning. The damage from poor redirect implementation is not immediate. It accumulates quietly until the traffic charts tell you something went wrong months ago.
